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Technical issues thread- please note any issues here

#221 User is offline   Penbwlch 

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Posted 29 November 2011 - 13:25

Seeing that is works fine for Dave Clarke, I have tried pasting it into other browsers (I use Firefox). In Google Chrome is works perfectly so the issue relates only to Firefox. However, links from other messages work fine in Firefox, it is only the links from UKWW notifications that fail. This problem is not a simple one, it seems.
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#222 User is offline   PK2 

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Posted 29 November 2011 - 13:27

View PostPenbwlch, on 29 November 2011 - 13:25, said:

Seeing that is works fine for Dave Clarke, I have tried pasting it into other browsers (I use Firefox). In Google Chrome is works perfectly so the issue relates only to Firefox. However, links from other messages work fine in Firefox, it is only the links from UKWW notifications that fail. This problem is not a simple one, it seems.
I also used Firefox :unsure:
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#223 User is offline   Penbwlch 

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Posted 29 November 2011 - 13:33

Further, I have just discovered that when the page fails to open, if I remove everything after index.php in the url, the recent topics page opens. Therefore, it seems that it is the "?showtopic=87634&view=getnewpost" which is not liked by Firefox.

View PostPK2, on 29 November 2011 - 13:27, said:

I also used Firefox :unsure:


The problem has to be in one of my add-ons, then.
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#224 Guest_Dave Clarke_*

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Posted 29 November 2011 - 13:34

View PostPenbwlch, on 29 November 2011 - 13:33, said:

Further, I have just discovered that when the page fails to open, if I remove everything after index.php in the url, the recent topics page opens. Therefore, it seems that it is the "?showtopic=87634&view=getnewpost" which is not liked by Firefox.



The problem has to be in one of my add-ons, then.


I'm using Firefox too, sounds like a browser add on or setting causing the issue?

#225 User is offline   Penbwlch 

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Posted 29 November 2011 - 13:37

View PostDave Clarke, on 29 November 2011 - 13:34, said:

I'm using Firefox too, sounds like a browser add on or setting causing the issue?


I am about to start tests to see if I can isolate which one. I will report back.
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#226 User is offline   Penbwlch 

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Posted 29 November 2011 - 13:49

It is not an add-on causing the problem.

I disabled all add-ons, the problem was still there. I tried in safe mode, the problem was still there.

Perhaps it is version specific. I am running version 8.0 in Windows XP.
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#227 User is offline   PK2 

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Posted 29 November 2011 - 14:09

View PostPenbwlch, on 29 November 2011 - 13:49, said:

It is not an add-on causing the problem.

I disabled all add-ons, the problem was still there. I tried in safe mode, the problem was still there.

Perhaps it is version specific. I am running version 8.0 in Windows XP.

Likewise (scratches head). Just checking it is just this link (:blink: can't get link to work - www.ukweatherworld.co.uk/forum/index.php?showtopic=87634&view=getnewpost) you're clicking on with no spaces at the end or anything???

This post has been edited by PK2: 29 November 2011 - 14:11

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#228 User is offline   Penbwlch 

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Posted 29 November 2011 - 14:13

View PostPK2, on 29 November 2011 - 14:09, said:

Likewise (scratches head). Just checking it is just this link (:blink: can't get link to work - www.ukweatherworld.co.uk/forum/index.php?showtopic=87634&view=getnewpost) you're clicking on with no spaces at the end or anything???


The link was copied straight from the post notification message. So I have not changed it. It is the same with all post notifications from UKWW.
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#229 User is offline   Penbwlch 

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Posted 29 November 2011 - 14:36

I have just tried an old version of mobile Firefox and that failed to load the link as well. So it may not be a version issue after all. It looks as if the problem relates to my machine, Firefox, and UKWW specifically. I think it may prove impossible to get to the bottom of this one but if anyone has any ideas, I will gratefully try them.
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#230 User is offline   PK2 

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Posted 29 November 2011 - 14:45

View PostPenbwlch, on 29 November 2011 - 14:36, said:

I have just tried an old version of mobile Firefox and that failed to load the link as well. So it may not be a version issue after all. It looks as if the problem relates to my machine, Firefox, and UKWW specifically. I think it may prove impossible to get to the bottom of this one but if anyone has any ideas, I will gratefully try them.
I'm afraid I haven't got a clue. Sorry.
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#231 User is offline   Penbwlch 

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Posted 29 November 2011 - 14:53

Well, I have now discounted Firefox. I forwarded one of the notifications to my wife's computer and it worked perfectly. I am starting to think about my UKWW profile. I've had a look but cannot see anything there that could cause this. I will try logging out and see if that makes a difference.
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#232 User is offline   Penbwlch 

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Posted 29 November 2011 - 14:55

Logging out made no difference so it is not my profile. I can see that this is going to have to go into the too difficult box for a while.
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#233 User is offline   PK2 

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Posted 29 November 2011 - 15:14

Ordinarily I'd suggest trying to clear your cache and cookies but your use of the mobile Firefox (which I imagine has a different store for those thing) might tend to rule that out. Could still be worth a try if we're in "desperate mode":unsure:
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#234 User is offline   Penbwlch 

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Posted 29 November 2011 - 15:24

What I have done now it to install a program called "Change Default Browser" which quickly does what it says on the tin. I will now open UKWW links in Chrome and revert back to Firefox for the rest.

Thank you very much for all your help.
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#235 User is online   Ian Williams 

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Posted 03 December 2011 - 01:15

I cant post a new topic in the European Chat thread, When compiling Europes extremes i past in the wiki pedia article and it keeps coming up you must enter a post, when i clearly have, i tried writing something before the past but still get the same message

uploads/monthly_12_2011/post-30656-0-03712700-1322874915_thumb.gif

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  • Attached Image: ScreenShot1019.gif

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#236 User is online   Ian Williams 

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Posted 03 December 2011 - 01:29

View PostIan Williams, on 03 December 2011 - 01:15, said:

I cant post a new topic in the European Chat thread, When compiling Europes extremes i past in the wiki pedia article and it keeps coming up you must enter a post, when i clearly have, i tried writing something before the past but still get the same message

uploads/monthly_12_2011/post-30656-0-03712700-1322874915_thumb.gif

Have managed it but had to use a different browser i normally use Firefox but had to use IE8, and even then it told me when i pressed send that the connection was lost and to view diagnostic report etc, however upon checking it went through, something is not right. I have had problems before where i get the message Service currently unavailable but when checking it has actually posted, found this out when i duplicated a new thread 3 or 4 times because i didnt think it had posted, but this is a new one on me where it stated i must enter a post even though i did, tried it numerous times. It only ever happens in the European thread/forum

Now I cant upload in the Euro thread can some one help! ? Please.... uploads/monthly_12_2011/post-30656-0-43990800-1322942220_thumb.gif

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This post has been edited by Ian Williams: 03 December 2011 - 19:57

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#237 User is offline   PK2 

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Posted 03 December 2011 - 09:01

Still having trouble posting in tables, e.g. the weather summaries from WeatherOnline. Any hints?
I think I still miss the "edit HTML" option of the past for sorting out some of the formatting errors in the supposedly WYSIWYG editor

Oh and also I'd quite like an embarrassed smilie adding to the list for occasions like this ;)
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#238 User is online   Dave K 

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Posted 03 December 2011 - 10:09

View PostPK2, on 03 December 2011 - 09:01, said:


Still having trouble posting in tables, e.g. the weather summaries from WeatherOnline. Any hints?
I think I still miss the "edit HTML" option of the past for sorting out some of the formatting errors in the supposedly WYSIWYG editor

Oh and also I'd quite like an embarrassed smilie adding to the list for occasions like this ;)

Go down to the the bottom of the screen and expand the Options section - select HTML-ON Auto-Linebreak Mode

Attached Image: options.png

I have noticed though that Firefox (which I am testing out with UKWW) doesn't handle HTML formatting in tables very well if you copy the table from within Firefox but is fine for tables copied from Chrome for example. Possibly an add-on is required?


This table is C&P'd from Firefox


Stations: 155 Gusts
Cairngorm Mtns (1245 m)112 mph
Aonach Mor (1130 m)84 mph
Loch Glascanoch (264 m)78 mph
Fair Isle (57 m)77 mph
Foula (13 m)77 mph
Sule Skerry (12 m)76 mph
Altnaharra (80 m)75 mph
Lerwick (84 m)75 mph

This is C&P'd from Chrome

Stations: 155Gusts
Cairngorm Mtns (1245 m)112 mph
Aonach Mor (1130 m)84 mph
Loch Glascanoch (264 m)78 mph
Fair Isle (57 m)77 mph
Foula (13 m)77 mph
Sule Skerry (12 m)76 mph
Altnaharra (80 m)75 mph
Lerwick (84 m)75 mph


So some issues may be caused by the browser - and as PK2 says you can't manipulate the HTML easily to tidy up problems, for example it doesn't like applying formatting changes to more than one cell at a time which is hopeless for large tables.

This post has been edited by Big Dave's Gusset: 03 December 2011 - 10:19

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#239 User is online   Dave K 

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Posted 03 December 2011 - 10:45

I found this Add-on for Firefox: https://addons.mozil...

Selecting cells to copy in Firefox and using Ctrl-Shift-C to copy table cells and paste with HTML-Mode On now gives the same result as C&Ping from Chrome. Hope this helps


Stations: 155Gusts
Cairngorm Mtns (1245 m)112 mph
Aonach Mor (1130 m)84 mph
Loch Glascanoch (264 m)78 mph
Fair Isle (57 m)77 mph
Foula (13 m)77 mph
Sule Skerry (12 m)76 mph
Altnaharra (80 m)75 mph
Lerwick (84 m)75 mph

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#240 User is online   Dave K 

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Posted 04 December 2011 - 16:25

View PostIan Williams, on 03 December 2011 - 01:29, said:

Have managed it but had to use a different browser i normally use Firefox but had to use IE8, and even then it told me when i pressed send that the connection was lost and to view diagnostic report etc, however upon checking it went through, something is not right. I have had problems before where i get the message Service currently unavailable but when checking it has actually posted, found this out when i duplicated a new thread 3 or 4 times because i didnt think it had posted, but this is a new one on me where it stated i must enter a post even though i did, tried it numerous times. It only ever happens in the European thread/forum

Now I cant upload in the Euro thread can some one help! ? Please.... uploads/monthly_12_2011/post-30656-0-43990800-1322942220_thumb.gif


Something seems to be flaky in the European Weather Chat Thread, I posted a new topic and got the message "The Service is Unavailable". Tried again with the same and a third time I got 403 Forbidden. Now I see it has actually posted the new thread twice.

I also get
every time when I try to use the REPORT function.
403 - Forbidden: Access is denied.




This post has been edited by Big Dave's Gusset: 04 December 2011 - 16:28

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